Licence & Activation Policy

Licence, Not Ownership

A purchase generally grants a limited right to install, activate or use the product under the applicable terms. It does not transfer ownership of the software, source code, brand, copyright, trademark or publisher account.

Product-Specific Terms

The Product Page may specify licence type, number of devices or domains, validity, supported system, region, language, activation method, transferability, support and updates. These details form part of your purchase conditions.

Common Licence Types

Retail Licence

May allow use on one device at a time and possible transfer, subject to the publisher’s rules.

OEM Licence

Generally intended for one device and may become tied to the first supported motherboard or hardware configuration.

Subscription Licence

Valid only for the purchased period and may require renewal.

Lifetime or Perpetual Licence

Usually applies to the usable lifetime of the stated licence or version, not unlimited future versions or permanent operation of every third-party service.

Multiple-Device, Account or Domain Licence

Limited to the number of devices, users, accounts or websites shown on the Product Page.

Activation Requirements

Successful activation may require:

• The correct operating system and edition.
• A clean or genuine installation.
• Administrative access.
• Internet connectivity.
• A manufacturer or publisher account.
• A supported country or region.
• System updates and removal of conflicting licences.
• Use of a specified activation method.

Correct Edition and Platform

A key for one edition may not activate another. Verify the exact product name, release year, edition, architecture, operating system, device type, region and licence duration before payment and installation.

Incorrect selection by the customer may not qualify for a refund after delivery.

Activation Limits

A licence may be limited by device count, activation count, user count, domain count, hardware identifier, account, country or time period. Attempting to exceed these limits may cause failure or suspension.

Hardware Changes, Transfer and Reinstallation

Replacing a motherboard, making major hardware changes, formatting or moving a licence may affect activation. OEM and hardware-bound licences may not be transferable.

Retail licences may allow transfer only under publisher rules and may require deactivation from the previous device. KeyZape does not guarantee reactivation after hardware changes unless expressly included.

Validity, Expiry and Start Date

A licence may be perpetual for a specific version, fixed-term, renewable or dependent on an active third-party service. A perpetual licence does not automatically include future major versions, cloud features or subscriptions.

The validity period may begin at delivery, first activation, account assignment or another date shown on the Product Page.

Regional Restrictions

Some keys activate only in a particular country or region. Do not use false information or technical methods to bypass a disclosed restriction unless the publisher expressly permits it.

Publisher and Account-Based Products

You may need a Microsoft, antivirus, software-publisher or other third-party account. You are responsible for maintaining access, protecting credentials and complying with the third party’s rules.

KeyZape cannot recover an account where recovery is controlled solely by the third-party provider.

Manual Activation

Manual activation may require an installation ID, device identifier, error code, product edition, screenshot or remote session. Never provide payment authentication credentials.

Use temporary system or account passwords where practical and change them after support is completed.

WordPress Products

WordPress themes, plugins and templates may be governed by open-source terms, the original developer’s licence, a KeyZape download entitlement or a domain/update limit.

Unless expressly stated, a purchase does not include the original developer’s premium account, direct developer support, every future update, cloud service or licence for bundled third-party products.

Antivirus and Security Products

Check supported operating systems, device count, validity, region, account requirements and whether existing security software must be removed. KeyZape cannot guarantee compatibility with unsupported systems, unresolved malware or conflicting security products.

Mobile Repair and Servicing Tools

Use mobile repair or servicing tools only on devices you own or have clear authorisation to service.

• Do not access stolen devices.
• Do not bypass security without permission.
• Do not obtain another person’s data.
• Do not alter identifiers unlawfully.
• Maintain customer authorisation records where relevant.

Game-Related Products

Game-related digital products may be affected by game updates, anti-cheat systems, account restrictions, device security and third-party servers. You are responsible for complying with platform terms.

KeyZape does not guarantee that a third-party game account will remain unrestricted or that compatibility will continue after a game update.

Key Confidentiality and Resale

Keep every licence key confidential. Do not publish, share, resell, sublicense or use it beyond the permitted limit unless expressly authorised.

Unauthorised resale or exposure may result in account restriction, loss of support or revocation by the relevant publisher.

Updates, Upgrades and Third-Party Changes

A licence for a particular version does not automatically include a new major version, different edition, cloud storage, premium support or add-ons. Updates are included only as stated.

Publishers may independently modify activation systems, features, servers and supported platforms. KeyZape will provide reasonable assistance but cannot control those decisions.

Activation Support and Invalid Keys

Support may include checking the edition, explaining activation, reviewing error codes and replacing a verified invalid key. It does not guarantee repair of unrelated device, network, operating-system or third-party-account problems.

If a key appears invalid or previously used before delivery, stop repeated attempts, record the exact error and contact support without publishing the complete key.

Email: info@keyzape.com
Phone: +91 9836903822
Address: Lauhati, Rajarhat, Kolkata, West Bengal, India – 700135
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM IST